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Carmel Eve By Carmel Eve Software Engineer I
How to update your Microsoft Authenticator App for a work/school account

This morning I spent far too long trying to work out how to switch over my work account to use the Authenticator App on my new phone, so I thought I'd write a quick post to run through the steps!

  1. Download the Microsoft Authenticator App, here for Android or here for iPhone

  2. On another device, follow this link and sign in with your work / school account

  3. Click on your profile in the top right and go to "View Account"

    Showing My Account option in profile drop down.

  4. Go to "Security Info"

    Showing security info tab in account settings page.

  5. Add a method, and choose Authenticator App from the dropdown

    Showing add method button on sign in methods screen.

  6. Click next until a QR code is shown

  7. Go to the authenticator app, expand the settings and click "Add Account"

  8. Choose "Work or school account"

  9. Scan the QR code on the screen

  10. If you have an old Authenticator App listed in your sign in methods, remove it from the list

And voila!

Carmel Eve

Software Engineer I

Carmel Eve

Carmel has recently graduated from our apprenticeship scheme.

Over the past four years she has been focused on delivering cloud-first solutions to a variety of problems. These have ranged from highly-performant serverless architectures, to web applications, to reporting and insight pipelines and data analytics engines. She has been involved in every aspect of the solutions built, from deployment, to data structures, to analysis, querying and UI, as well as non-functional concerns such as security and performance.

Throughout her apprenticeship, she has written many blogs, covering a huge range of topics. She has also given multiple talks focused on serverless architectures. The talks highlighted the benefits of a serverless approach, and delved into how to optimise the solutions in terms of performance and cost.

She is also passionate about diversity and inclusivity in tech. Last year, she became a STEM ambassador in her local community and is taking part in a local mentorship scheme. Through this work she hopes to be a part of positive change in the industry.

Carmel won "Apprentice Engineer of the Year" at the Computing Rising Star Awards 2019.